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Personal emergency systems recalled as defective product

| Nov 8, 2014 | Dangerous Or Defective Products

In order to keep West Virginia consumers aware of any possible safety issues with products they may have in their homes, lists of recent recalls are often printed or announced by news agencies. Recently, a fairly long list of products recalled on a national level was released. Of the products listed, one in particular — a personal emergency system — sticks out as a defective product that could contribute to serious or life-threatening injuries.

Visonic, the makers of popular personal emergency systems used by Life Alert Emergency Response, has recalled several of its products due to issues with battery life. According to the reported information, certain products have shown to have both a shorter life span than normal and a low battery warning period of only nine days instead of the usual 30. These personal emergency systems are typically worn on the body and are often used by those who live alone, the elderly or disabled as a way of quickly requesting assistance in times of distress. Defective batteries could result in consumers not getting the assistance they need, which could result in serious to life-threatening injuries.

The products that were recalled include the Visonic Amber Pendants and Visonic Amber Kits. A detailed list containing the serial numbers of products affected can be found here, and on Visonic’s webpage. Approximately 29,200 units that were distributed to Life Alert customers between May 2013 and July 2014 are believed to have been affected by this defect. At this time, no injuries have been reported.

West Virginia consumers who believe they have been negatively affected by this defective product retain the right to pursue legal action. Product liability claims can be filed against the manufacturer of these personal emergency systems and possibly the supplier. Claims that are successfully managed can result in monetary compensation for any damages deemed recoverable under the law.

Source:, “Flashlights, bicycle shocks recalled“, Nov. 3, 2014